Terms + Conditions

In the event of cancellation within 24 hours of any scheduled appointment, or of failure to attend a scheduled appointment at the agreed time, the appropriate rate will be payable.

This policy exists to preserve the availability of appointments for all clients as last minute cancellations often mean that therapy hours which could be used by other potential or existing clients are wasted.

I am a member of the United Kingdom Council for Psychotherapy (UKCP) and currently working towards gaining full accreditation, as such I abide by and follow their code of ethics.

How I use your personal data

 If you use my services as a therapist, I will ask you to sign a privacy statement which covers the following:

The data I collect and store about you:

I will collect some or all of the following personal details about you.

Your:

·       name

·       age or date of birth

·       gender

·       postal address

·       telephone number(s)

·       email address(es)

·       details of your NHS GP

Reason for collecting and storing this data:

I will gather and store this personal data expressly and solely for the purposes of delivering psychotherapy and hypnotherapy in a safe and effective manner.

 Additional data that I collect and store during our work together:

 Given the nature of our work together I do collect and record other information about you. This includes:

·       your desired therapeutic outcome

·       history of your symptom(s)

I do not, however, connect this information with the personal data above (your name, age, etc).

I only ever gather and record information that in my professional opinion is relevant to our contracted work.

Sharing specified data:

I only share your data if you give me your consent to do so. I will only share it with a suitably qualified professional therapist or practitioner to whom you have asked me to refer you.

However, I will share your data with appropriate agencies or people in the case of welfare/safeguarding issues that are governed by statutory obligations.

Any data that I share will be done electronically. It will be encrypted and password protected.

 Storing your data:

I will store your data in paper or electronic form (or both).

I will store paper records in a locked cabinet within a building protected by an alarm system.

I will store electronic data on one or more devices that are password protected and where the data is encrypted.

Duration of data storage:

Adults: I will store your data for 7 years from the date we complete our work together.

If you are under the of 18 when we start work together: I will store your data for 3 years after you turn 18.

Deleting your data:

I will securely destroy paper records by shredding them.

I will securely delete electronic records. I will also securely destroy any device that I used to store you data once that device comes to the end of its useful life.

Your consent:

By signing the privacy agreement, you give me permission to collect the personal data specified above.

You can withdraw this consent at any time in writing, by letter or email. If you do this, I will securely destroy all of your data, except in cases where doing so would compromise any on going statutory process.